Privacy Policy

How We Secure Your Data

Goldie’s Pest Control (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, communicate with us, or use our services.

By using our website, www.goldiespest.com, or by providing your information to us, you consent to the practices described in this policy.

Information Collection

We may collect non-personal information such as:

  • IP address
  • Domain name
  • Browser type
  • Operating system
  • Pages visited
  • Referring website

This information does not personally identify you and is used for analytics and website improvement.

We may also collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Service address
  • Billing information
  • Communication preferences

If you contact us by phone, text message, email, website form, or other means, we may collect and retain the information you provide.

Mobile Messaging & SMS Communications

If you provide your mobile phone number and opt in, Goldie’s Pest Control may send you text messages related to:

  • Appointment confirmations and reminders
  • Service updates and follow-ups
  • Billing notifications
  • Customer support
  • Promotions or special offers (only if you opt in)

Message frequency may vary.
Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.
You may request help by replying HELP.

Consent to receive text messages is not a condition of purchase.

Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers strictly for operational purposes, such as:

  • Customer service
  • Scheduling and dispatch
  • Billing and payment processing
  • Text messaging and communication platforms

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Information Use

We use collected information to:

  • Provide and manage pest control services
  • Schedule appointments and dispatch technicians
  • Communicate with customers
  • Process payments
  • Improve our website and services
  • Respond to inquiries and customer support requests

We may contact you by email or text regarding service-related matters or promotions, consistent with your communication preferences.

Sharing of Information

We do not sell, rent, or trade your personal information.

We do not share personal information, including phone numbers, with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted third-party service providers who assist us in operating our business. These providers may only use your information to perform services on our behalf and are required to maintain its confidentiality.

We may disclose information when required by law or when we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Prevent fraud or misuse of our services

Security

We follow industry-standard security practices to protect your information during transmission and storage.

Sensitive information, such as payment data, is encrypted and transmitted securely. Access to personal information is limited to employees and service providers who need it to perform specific job functions.

Cookies

We use cookies to improve website functionality and user experience. Cookies help us recognize repeat visitors and analyze website traffic.

Cookies are not linked to personally identifiable information.

You may disable cookies through your browser settings, though some website features may not function properly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

Surveys & Contests

From time to time, we may request information through surveys or contests. Participation is voluntary. Information collected may include contact and demographic information and will be used only for the stated purpose of the survey or contest.

Consent & Policy Updates

By using our website or providing your information, you consent to this Privacy Policy.

We may update this policy from time to time. Updates will be posted on this page. Continued use of our website or services constitutes acceptance of any changes.

Contact Information

If you believe we are not complying with this Privacy Policy or have questions about your information, contact us:

Goldie’s Pest Control
Phone: (573) 484-8881
Mail: Attn: Privacy Officer
1102 Willowcreek
Columbia, MO 65203